Frequently asked questions
How do I order a headstone or service?
Simply give us a call on 0161 291 8696 or fill in the online form on our website, and we will talk you through the process.
From the point of ordering, how long will it be before my headstone is fitted in the cemetery?
This depends on the type of memorial you choose.
New "standard" memorials: take approximately 14-16 weeks to arrive with us before we can start the work which can then take 2-4 weeks depending on the complexity of the job and how long it takes for the cemetery to approve the permit. So on average it takes approximately between 16-20 weeks.
"Special" memorials: can take several weeks longer because they are made to order and not from stock.
Bespoke memorials: It is not possible to give generalised timescales for bespoke memorials due to their unique nature.
Do you provide free quotes?
Yes! We offer free, no obligation quotes for all our work. Give us a call on 0161 291 8696 or fill in the Quote Request form on our website.
Do you offer any form of guarantee?
Yes, we offer a ten year fixing guarantee against subsidence. If your memorial shifts due the ground beneath we will visit the grave and re-fix it at no extra cost to you.
Do you charge per letter for new inscriptions.
No. All our new jobs include unlimited lettering on the front face of your memorial.
(extra charges may apply for having lettering added to the back of a memorial).
Can my memorial be any size and shape?
Most cemeteries have strict regulations regarding the size and type of memorial that they will allow but we will be able to advise you once we are provided with the cemetery and grave number of your plot.
At what point do I pay?
We usually require half of the total amount before ordering the memorial. The balance is then to paid before installation.
Will I get to see what my memorial will look like before it's made?
Yes. You will be sent a scale layout of your memorial showing the style, colour and how the lettering will look.. This can be altered until you are entirely satisfied. Once you have approved the layout it will be sent to the cemetery office for their approval, and once we get that we can start the work.